FAQ | Join

F.A.Q.



JOIN products always have a metallic label with JOIN trademark on. Also, they are accompanied by an authenticity certificate which you should always ask for along with the purchase of the product.

The orthopedic frame is the best solution for the support and long life of your mattress, it does not creak, change position or break. The Join Metal Frame includes 17 anatomical boards of 3.5cm maximum distance among them.

Yes. Given that you the existing JOIN dimensions and colors do not fit you, you can get the result you wish for in collaboration with our designers.

The bedroom set includes a bed, two bedside tables, a dressing table and mirror.

Yes, you can buy separately whichever piece of furniture of the bedroom or the dining room.

The bedroom must be comfortable regarding the dimensions and made of high quality materials, ecologic lacquers and adhesives (water-based varnishes & adhesives) and natural veneer (oak, walnut, cherry sheets etc.). The mattress must be placed on flexible boards (frames) and not on hard and rigid woods.

The mattress is a personal matter and it has to be tested before purchased, therefore it is not included in the price of the bedroom.

JOIN furniture will be pieced together where you will indicate us without any extra charge.

For the best care of wooden furniture, we suggest not to make use of the common cleaners. We recommend you the traditional cleaning method; a simple slightly wet fabric is more than enough.

In case you live in an area where there is no authorized JOIN stores, you can address to the nearest furniture store and ask for information regarding the model you are interested in.